Daily Sales Briefing
The pipeline is mostly stuck. Here's what to hand off.
Fri 15 Aug 2026 · Sales team: Biki & Vishnu Raj · pipeline health is a live snapshot; activity is today so far
217 of 276 live RNR leads are past their 14-day SLA — worked an average of 7.8 times each and still not answering. 77 of those have saturated the human phone number (8+ attempts, still being dialed): hand them to the AI broker on a fresh number. Nurture has 30 quiet leads with no recent touch. Below: the health snapshot, then today's calls and moves.
📋 How to read this — SLA definitions
An SLA is the maximum time a lead should sit before it's acted on. Two clocks:
Dwell (RNR statuses): time parked in the status. Breach = stuck too long.
Cadence (Nurture): time since the last touch. Breach = missed the keep-warm rhythm — total time in nurture is fine as long as it's touched on schedule.
| Status | Clock | Limit |
|---|
| RNR — Before First Touch | dwell | 14 days |
| RNR — After Connected | dwell | 14 days |
| RNR — After Details Sent | dwell | 14 days |
| RNR — After Scheduling Visit | dwell | 14 days |
| RNR — After Site Visit | dwell | 14 days |
| Nurture — Weekly | cadence | 1 touch / 7 days |
| Nurture — Monthly | cadence | 1 touch / 30 days |
- Breached — over the limit above.
- Attempts — every logged contact (call + note + WhatsApp). Manual calls get typed as notes, so this counts all real outreach.
- AI-broker pool — breached + still actively dialed (last attempt ≤14 days) + heavily attempted (≥8). The human number is saturated; the AI broker retries from a fresh number.
Part A · Pipeline health — live snapshot
1RNR — worked hard, not answering
217 of 276 live RNR leads are over their 14-day SLA. Every one was called repeatedly and still went cold.
| RNR status | Live | Breached | Avg attempts | Worst dwell |
|---|
| After Connected | 109 | 100 | 8.9 | 245d |
| Before First Touch | 136 | 100 | 6.4 | 179d |
| After Details Sent | 25 | 13 | 11.8 | 182d |
| After Site Visit | 4 | 3 | 3.3 | 247d |
| After Scheduling Visit | 2 | 1 | 6.0 | 58d |
| Total | 276 | 217 | 7.8 | — |
Across all 217 breached RNR leads, humans averaged 7.8 attempts each (median 7). This is not neglect — the numbers are worked to exhaustion. The question is not "call more," it's "which channel next."
2Nurture — cadence discipline
70 of 113 live Nurture leads are past their touch-cadence SLA. Split by whether they're still being worked.
| Nurture status | Live | Breached | Active (overdue) | Quiet (no activity) | Worst gap |
|---|
| Monthly | 89 | 56 | 27 | 29 | 155d |
| Weekly | 24 | 14 | 13 | 1 | 122d |
| Total | 113 | 70 | 40 | 30 | — |
40 active — being touched, just overdue → nudge the cadence. 30 quiet — no activity since entering nurture → dropped, and good candidates to reassign or automate.
3AI-broker hand-off pool
77
leads where the human phone number is saturated
Each of these is breached, still being dialed (last attempt ~5 days ago) and hit 8+ times from the human number. The lead won't pick up that number anymore. The AI broker calls from a fresh number — a real second shot, while the lead is still active.
| Status | Pool | Avg attempts | Avg days since last |
|---|
| RNR — After Connected | 45 | 11.2 | 5.1 |
| RNR — Before First Touch | 27 | 9.6 | 4.3 |
| RNR — After Details Sent | 4 | 19.0 | 4.2 |
| Nurture — Weekly | 1 | 12.0 | 12.1 |
| Total → AI broker | 77 | — | — |
RNR — After Details Sent averages 19 attempts per lead. Those numbers are completely burned for the human team.
Part B · Daily activity — Fri 15 Aug, as of now
4Follow-up discipline
Follow-up dates pushed today, split by whether the lead got any contact. Blind = date moved with zero contact.
Pushed with a touch
Blind — no contact
Vishnu pushed 39 of 49 follow-ups blind today — dates moved forward with no call, note or message. Biki blind on 36 of 97. Pushing a date without contact just hides the lead from the queue.
5Lead movement — worked today, where it went
Left = the status each lead was in at the start of today (with how many worked). Right = where it ended up. Arrow number = leads on that path. No arrow = stayed put.
moved forward
moved backward
lost / junk