AI Broker · Sales Outcome Report · 25 Aug 2026

Verdict = does the transcript support the status. Audio = the call recording (agent left channel, lead right). Click "Transcript" under any row. Verdicts read the live transcript plus the Scribe re-transcription quoted in each grade note.
27/42
actions the transcript supports · 64%
15 problematic
Lost: 16 ok, 2 not justified
Handovers: 4 proper, 7 agent failure / reach
Forward: 4 supported, 3 thin, 6 not supported
356
Dials
195 leads · 1.8 per lead
53
Answered
57 dials · 16.0% of dials
55
Status changes
47 leads · Forward 13 · RNR 24 · Closed 18
11
Handed off
2 pulled in by DAIT

Closed as Lost (18): 11 justified, 5 with caveat, 2 not justified

#LeadCallVerdictTranscript shows
1ZaidNew → Lost — Not Interested40sjustified"No, no, no" to looking for a home; based in Sri Lanka (Scribe)
Transcript
AgentHello — am I speaking with Zaid?
CallerYes.
AgentGreat — this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
CallerAirtel mein
AgentI got your number from the website — you'd left an enquiry for Godrej Regent Park. Are you looking for a home at the moment?
CallerAnd you wanted to ask if he's living with digital marketing.
AgentOh, okay okay. So, not looking for residential property at all, right? Just wondering where are you currently based?
Callerel agua
AgentGot it. Thanks for letting me know, Sir. Have a great day!
2omNew → Lost — Not Interested6snot justified6s, lead 1h old. Only word was "Hello" (can't hear) after a stacked opener; agent re-pitched instead of reassuring. Retry, not Lost
Transcript
AgentHi Om Siddharth here from Propsense. I saw you had enquired on our website recently, so about real estate, are you still looking for a place?
CallerHello.
AgentHi, hi Om, Siddharth here. Uh, just checking, are you still looking for a place? I saw your enquiry on our website.
3AmmuNew → Lost — Not Interested7sjustified"Hello", then hung up as 'Godrej Properties' was named. Rule: hang-up on hearing the builder = Lost
Transcript
AgentHello, am I speaking with Ammu?
CallerHello.
AgentYes, main Siddharth bol raha hoon, Godrej Properties ki taraf se. Kya yeh baat karne ka sahi samay hai?
4UNKNOWN_PERSON⚡New → Lost — Not Interested35sjustified"No, no, no, sir, I'm not looking"
Transcript
AgentHi, Siddharth here from Propsense. Uh, I'm calling because I believe you submitted an enquiry on our website recently?
CallerHello.
AgentHi. Uh, Siddharth here from Propsense. Were you looking for a property in Bangalore lately?
AgentHello? Can you still hear me?
CallerNo, no, no. I am not looking.
5Vittal PidaiNew → Lost — Not Interested7sjustified, with caveat7s, zero lead words, hung up after 'Propsense… enquired on our website'. First-ever dial; live STT's 'E allora?' not in Scribe
Transcript
AgentHi Vittal, Siddharth here from Propsense. You had enquired on our website earlier today, so just wanted to see if this is still a good time to talk?
CallerE allora?
AgentAh, hi! Uh, just to confirm, are you still actively looking to buy a place, or has that plan changed?
6MuninarayanappaNew → Lost — Not Interested21sjustifiedConfirmed his name, hung up ~5s after 'Godrej Properties'. Same rule
Transcript
AgentHello — am I speaking with Muninarayanappa?
CallerHello.
AgentHi — am I speaking with Muninarayanappa?
Calleroff
AgentGreat — this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
7meenakshimeenakshi60870New → Lost — Dropped Plan52sjustified, with caveat"Ghar kaam ke liye kar diya tha bhaiya"; did not contest 'not looking'. Dropped Plan is the safe read, could be Already Purchased
Transcript
AgentHello — am I speaking with meenakshimeenakshi?
CallerAlô.
Callerहां, मीनाक्षी बेन।
AgentHaan, namashkar meenakshimeenakshi ji. Main Siddharth bol raha hoon, Godrej Properties ki taraf se. Kya aapse baat karne ka ye sahi samay hai?
CallerHaan, boliye bhaiya.
AgentAapne hamari website par Godrej Regent Park ke liye enquiry ki thi, toh bas usi ke baare mein poochne ke liye call kiya tha. Kya aap abhi ghar seekh rahe hain, ya aapne purchase kar liya?
Callerऔर काम के लिए कर दिया सबने।
AgentAchcha, toh aap abhi ghar nahin dhoond rahe? Koi baat nahi, bas aise hi bata dijiye, abhi aap kahan rehte hain, ma'am?
CallerAmrita unke pass rahete hai.
AgentAchcha, Odia ke paas. Theek hai, ma'am. Bas yahi note karna tha. Aapka bahut bahut dhanyavaad, aur all the best!
8Dhanu ShreeNew → Lost — Not Interested36sjustified"Sorry, I am not interested". Opener read the WhatsApp display name: "am I speaking with What?"
Transcript
AgentHello — am I speaking with What?
CallerHello.
AgentHello, can you hear me? Am I speaking with What?
CallerSorry, no.
AgentOh, sorry. Actually, I was looking for What s up. Is this his number or...
CallerYeah, yeah, it's number.
AgentGreat — this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
CallerSorry, I am not interested.
AgentNo problem at all — thanks for letting me know. All the best!
9💲𝑭𝑨𝑹𝑯𝑨𝑵𝑵 𝑺𝒀𝑬𝑫🐊New → Lost — Not Interested4sjustified, with caveat4s, zero words, hung up as the intro finished. First dial; no transcript on file, Scribe has the agent line only
Transcript
—No transcript on file
10Haribabu URNR - Before First Touch → Lost — Not Interested6sjustifiedZero words, hung up 2–3s after 'Sobha Realty'. 6 prior RNRs, first pickup
Transcript
AgentHi Haribabu — Siddharth here from Sobha Realty. How are you doing?
11GulfankhanNew → Lost — Not Interested4sjustified"Yo", then hung up on 'Godrej Properties'. Same rule
Transcript
AgentHello — am I speaking with Gulfankhan?
CallerYo
AgentGreat — this is Siddharth, calling on behalf of Godrej Properties.
Is this a good time to talk?
12AshaConnected → Lost — Not Interested31sjustified"Please don't call me again and again"; the enquiry was a job-search misclick. Second AI contact that day (see Forward #5)
Transcript
AgentHello — am I speaking with Asha?
CallerI spoke to you in the evening like afternoon. So, I told you clearly that by mistake I was looking for a job and I clicked it.
AgentSorry, I missed that — could you say that again?
CallerPlease don't call me again and again.
AgentGot it, Ma'am. Sorry for the disturbance. All the best!
13JohnnyRNR - Before First Touch → Lost — Not Interested44sjustified"I already told you no boss, how many times you will call me?"
Transcript
AgentHello, speakin' with Johnny?
CallerHello. Hello.
AgentYes, hello! Can you hear me?
CallerYeah.
AgentGreat, this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
CallerCalled me and I already told you no boss how many time you will call me?
AgentOh, my bad! Sorry for calling again, Sir. Just to note it right, where are you currently living?
CallerI am in Bangalore.
AgentGot it. Thanks for letting me know, Sir. I won't call back. Take care!Bangalore only, okay. Thanks for letting me know, Sir. All the best!
14SudhirRNR - After Connected → Lost — Not Interested118sjustified5 BHK, Crossing Republic, ₹100 crore, "Never". Junk answers
Transcript
AgentHi Sudhir - Siddharth here from Birla Estates. You'd been looking at our properties online recently, right? I just wanted to know if that's still worth a follow up?
CallerE poi
AgentUh, hello? Can you hear me?
CallerHello.
AgentHi! Yeah, I can hear you now. I was just asking, you know, you'd been looking at our properties online recently. Are you still looking, or have you found something else?
CallerYes. I am still looking.
AgentOh, great! Were you looking at a 2 or 3 BHK around here, or was it something different?
CallerFive BHK I am looking for.
Agent5 BHK, right. Are you looking for something on Sarjapur Road or, is there another area you have in mind?
CallerCrossing Republic
AgentCrossing Republic, right. And, are you looking to move in soon, or are you just starting your search right now?
CallerKoon Son
AgentSoon, got it. And, would you be looking for a loan, or do you have funds ready?
CallerFund ready.
AgentOh, perfect. And just so I have a better idea, what's your budget range, roughly? Are we talking about below three crores, or is it a bit higher?
Caller100 crore
Agent100 crores! Wow, that's quite a range! Are you looking for like a really large villa, or something specific with that?
CallerHilly large villa
AgentHilly, large villa. Got it. Alright, I'll get an advisor to pick out a few options that actually fit that, and maybe send them across on WhatsApp. When would be a good time to call back?
CallerNever. Never.
AgentAh, okay. Should I just send those details on WhatsApp then? No problem.
Callerup
AgentGot it. I'll send those details over on WhatsApp in a little while. Thank you so much for your time! Bye.
15Dibin DibinRNR - Before First Touch → Lost — Not Interested9sjustified, with caveatZero words, 9s, hung up after the full Windsor line. 24 Aug pickup was our dead air; this is the first time the pitch landed
Transcript
AgentHi Dibin, Siddharth here from Sobha Realty. You had enquired about Sobha Windsor over on the Whitefield side. Is that still the area you're looking in?
16Dr Srinivas TadapatriRNR - Before First Touch → Lost — Not Interested10snot justifiedOpener truncated to "Hello Dr?"; lead said "Hello. Hello." (can't hear); agent stacked name+company+question; drop at 10s. Lead 30 min old, dialled 1 min after the form. Retry
Transcript
AgentHello Dr?
CallerHello. Hello.
AgentYeah, hi there. Siddharth here from Propsense. I believe you were looking at some options online recently? Is that still worth a follow up?
17Archana RaiConnected → Lost — Not Interested11sjustified, with caveat"Hello", then hung up on 'Sobha Realty' (20:41). Breaks a 2-month receptive pattern (27 Jun, 12 Jul); the grade itself asks for a human look
Transcript
AgentHello — am I speaking with Archana?
CallerHello.
AgentGreat — this is Siddharth, calling on behalf of Sobha Realty. Sorry to call a bit late — Is this a good time to talk?
18DEVIL_BOY_UP_71☠️New → Lost — Not Interested13sjustified"Hello", hung up as 'Godrej Properties' was named. Same rule
Transcript
AgentHello — am I speaking with DEVIL?
CallerHello.
AgentGreat — this is Siddharth, calling on behalf of Godrej Properties. Sorry to call a bit late — Is this a good time to talk?

Handed over to a human (11): 4 proper, 2 agent failures, 5 reach problems

Pulled in by DAIT today: Vishal Verma (from Vishnu Raj), Anshu k (from Vishnu Raj).
#LeadCallVerdictTranscript shows
1ReddyConnected · owner DAIT → Biki161sproper handoverVilla, Bannerghatta Road, own use, "ready to move" (Telugu). Call cut before budget
Transcript
AgentHi Reddy, Siddharth here from Propsense. You had left your number on our website enquiry today. Just wanted to check if you're still looking for a place?
AgentSorry, I missed that, could you say that again?
CallerHello.
AgentHello, yes, can you hear me?
CallerA. Yabaru
AgentAh, yes, Reddy. I was just saying I'm Siddharth from Propsense. You had left your number on our website enquiry today. Wanted to check if you're still looking for a place?
CallerYou know Telugu?
AgentThoda thoda, yes. Are you looking for a place, Reddy?
Callerयह बैंगलोर है ना यह?
AgentYes, Bangalore only. Where are you looking for a place in Bangalore?
Callera Bannerghatta Road
AgentAh, Bannerghatta. Nice area. And what are you looking for, like a 2 BHK, 3 BHK?
Callerयह विला विला का विला का वाली
AgentOh, a villa. Nice. Are you planning to move in yourself or is it an investment?
CallerONU ONU 유수 ONU 수 헬로. 헬로. 헬로. 들립니까? 헬로.
AgentYes, yes, I can hear you. Own use, right? So, when are you planning to buy? Within a couple of months, or like, later?
CallerI'm ready to move. Hello. Hello.
2dokkamallikarjunNot Qualified — Junk · owner DAIT → Biki47sagent failureLive, willing person whose language the STT could not parse (Scribe: [foreign language]); "Yeah" to a callback. Handed over with nothing; now marked Junk
Transcript
AgentHello, am I speaking with dokkamallikarjun?
Callerkara
AgentGreat — this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
CallerNo, mátalo. Hello.
AgentHello? Can you hear me?
CallerAramirid
AgentAh, sorry — looks like the line dropped for a second! Was it still a good time to talk?
Caller¿A dónde vas, güey?
AgentSorry to disturb you! Shall I call you back tomorrow instead? Morning or evening?
CallerYara
AgentRight, I'll do that. Sorry about that, have a good day!
CallerO que é?
3Sunil....☮️Not Qualified — Junk · owner DAIT → Biki3sreach problem, not a handover3s, zero audio, 2nd consecutive dead answer. Escalated to a human dial per the prior note; now marked Junk
Transcript
AgentHello — am I speaking with Sunil?
4vikash SinghLost — Not Interested · owner DAIT → Biki6sreach problem, not a handover6s, agent's opener only; the "Yes" is not in Scribe. Nothing to hand over; now marked Lost
Transcript
AgentHi Vikash, Siddharth here from Sobha Realty.
CallerYes.
5🙃__ˢⁱᵈᵈᵘ__⁰⁴...Connected · owner DAIT → Biki101sproper handoverStill searching, 3 BHK, under construction (Kannada). No budget yet
Transcript
AgentHello — this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
AgentSorry, I missed that — could you say that again?
CallerA ver.
AgentAcha, koi baat nahi. Main Siddharth bol raha hoon Godrej Properties ki taraf se. Abhi baat karne ka sahi samay hai Sir?
CallerKannada baat karo.
AgentAcha, sorry Sir. Kannada dalli matadona. Eega matadsoke correct time aa Sir?
CallerAdhe sir, Kannada dalli matadide.
AgentHa, correct Sir. Nimge, Godrej Regent Park bagge enquiry madiddri, alwa? Kada Agrahara, Sarjapur Road East Bangalore du project? Adara bagge swalpa details bekaithu. Nimdu already purchase agideya, or innu hudktha iddira?
CallerNaa huduktha idhene sir.
AgentGot it, Sir. Mattu nimge ade area dalli beka, or bere options ready iddira nodoke? Nimdu budget enu Sir, roughly?
Callerguajolote
AgentGot it, Sir. Mattu nimdu configuration enu? 2 BHK na or 3 BHK?
CallerYes sir.
AgentAcha, 3 BHK. Nimge ready to move beka or under construction naditdha?
Callerunder condition
AgentGot it, Sir. Mattu nimdu timeline enu, roughly est dinadalli plan madiddira move madoke?
Callerहां सर, मान गया।
AgentAcha, perfect. Hange, nimge move madoke loan beka or self fund madthira?
Callerぶら ご ぶ りゅう あ 、 たる にゃん にゃん 、 ごんじ ら まんご 、 フォロー し て ん さ 。 な 、 何 も 聞い て ない 。
AgentSorry, I missed that — could you say that again?
6Antas PandeyRNR - After Connected · owner DAIT → Biki122sreach problem, not a handoverCall screener took the message, 4th time (22–25 Aug). Needs WhatsApp or a human number
Transcript
AgentHi Antas, Siddharth here from Sobha Realty. You'd enquired about Sobha Windsor, over on the Whitefield side – is that still the area you're looking in?
CallerThanks. Please stay on the line.
AgentSorry, I missed that – could you say that again?
AgentHello? Are you still there? Sorry, I think the line cut out. Could you repeat that?
CallerI'm sorry. This person is not available. If you would like to leave an additional message, please reply after the tone.
AgentGot it, no problem. I'll try again later. Thanks.
AgentHello, can you hear me? Just checking if the line is still connected.
AgentStill there? Thought I lost you for a second.
7Vishal VermaRNR - After Connected · owner DAIT → Biki3sreach problem, not a handover3s, cut mid-opener, zero lead turns, 4th our-side failure. Notes since 23 Aug said Hindi-speaking human only; AI dialled anyway. Handed to Vishnu yesterday, pulled back by DAIT at 00:15, handed to Biki today
Transcript
AgentHi Vishal — Siddharth here from Sobha Realty. You'd enquired about Sobha Windsor over on the Whitefield side — is that still the area you're looking in?
8VINNUU____🫵🏻🥹💋Connected · owner DAIT → Biki105sproper handoverKannada-only lead ("Kannad mein bol" ×2); enquiry confirmed with "haan"; agent promised a Kannada speaker
Transcript
AgentHello — am I speaking with VINNUU____🫵🏻🥹💋?
CallerHello.
AgentYeah, hello? Can you hear me?
CallerOh. Hein ? Allô. Allô.
AgentNamashkar, VINNUU____🫵🏻🥹💋 ji se baat ho rahi hai? Lagta hai aawaaz nahi aa rahi. Kya aap mujhe sun paa rahe hain?
Callerमुझे हिंदी नहीं आता।
AgentAh, my mistake. Am I speaking with VINNUU____🫵🏻🥹💋?
Callerहां।
AgentGreat — this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
AgentVINNUU____🫵🏻🥹💋, hello? Are you still there?
CallerHello, English se Hindi nahi aata mujhe.
AgentAchha, koi baat nahi. Kya aap mujhe sun paa rahe hain, VINNUU____🫵🏻🥹💋 ji?
Callerहां।
AgentAchha, toh aapne Godrej Parkshire ke liye enquiry ki thi, Soukya Road Extenstion ke paas, East Bengaluru mein, hai na?
CallerKannad Kannad mein bol.
AgentAh, sorry sir, nange Kannada barolla. Nimge Hindi baralva? Matte english alli matadla?
CallerEnglish baralari.
AgentAchha, toh Hindi mein hi baat karte hain? Abhi theek se sun paa range?
Callerमुझे हिंदी नहीं आता।
AgentAchha, toh kya aap English mein baat karna chahenge? Ya main kisi aur ko boloon call karne ke liye Kannada mein?
CallerKannad Kannada mein bol.
AgentGot it. Nanu Kannada mathadowaranna nimge call madoq heltini. Thank you. Goodbye!
9WhatsApp LeadRNR - Before First Touch · owner DAIT → Biki4sreach problem, not a handover4s, zero words. Opener said "am I speaking with WhatsApp?" for the 3rd time; the fix both prior grades asked for was never shipped
Transcript
AgentHello — am I speaking with WhatsApp?
10WhatsApp LeadConnected · owner DAIT → Biki26sagent failure"am I speaking with WhatsApp?" again; caller said "Hello" ×3, never got past greeting. Earlier inbound today: "wrong number bro" ×2. Status now Connected
Transcript
AgentHello — am I speaking with WhatsApp?
CallerHello.
AgentHello? — can you hear me?
CallerHello.
AgentSorry, I missed that — could you say that again?
CallerHello. Hello.
AgentYes, hello! Can you hear me?
11Hazi FarmanRNR - After Connected · owner DAIT → Biki86sproper handoverAsked which side of Bangalore; wants details on WhatsApp, will plan a site visit and call back
Transcript
AgentNamashkar, Hazi ji se baat ho rahi hai?
Callerना ना।
AgentAah, sorry... kya is number par Hazi Farman ji milenge?
Callerकिधर?
AgentHaan ji, main Siddharth bol raha hoon, Godrej Properties ki taraf se. Us din aap train mein the, toh kya abhi baat ho sakti hai, sir?
Callerजी जी।
AgentToh, aapne Godrej Parkshire ke liye enquiry kiya tha, right?
Callerजी।
AgentAchha, toh abhi aap kuch dekh rahe hain, ya already final ho gaya?
Callerमैं यह बोल रहा हूं, आपकी प्रॉपर्टी की कौन सी साइड है बैंगलोर में?
AgentSir, yeh Soukya Road Extension, East Bengaluru mein hai. Aapko details WhatsApp karte hain?
Callerकर दो।
AgentTheek hai, details main WhatsApp kar deta hoon, aur kya iss weekend par aap site visit ka plan kar sakte hain? Wahan par sab kuch samajh mein aa jaayega.
Callerहां-हां, मैं कर लूंगा। रिचार्ज कर लूंगा। शाम को मैं आपको कॉल करूंगी।
AgentSorry, aawaz cut rahi hai... kya aap dobara bolenge?
Callerमैं यूं मैं यूं कह रहा हूं कि आप प्लान अपना वह कर दो मेरे पर WhatsApp। और मैं प्लान करके आपसे संपर्क कर लूंगा।
AgentAchha, perfect, toh main WhatsApp details bhej deta hoon. Phir jab aap plan kar lenge, toh batayiyega. Thanks, talk soon!Aah, samajh gaya. Aap keh rahe hain ki main aapko details WhatsApp kar doon aur aap plan karke batayenge, right? Theek hai main details bhejta hoon. Shukriya, bye!

Moved forward (13): 4 supported, 3 thin, 6 not supported

Forward = status moved to Connected / Details Sent. "Thin" = a real conversation happened but nothing usable was captured.
#LeadCallVerdictTranscript shows
1ReddyNew → Connected161ssupportedVilla, Bannerghatta, own use, ready to move. Real first conversation
Transcript
AgentHi Reddy, Siddharth here from Propsense. You had left your number on our website enquiry today. Just wanted to check if you're still looking for a place?
AgentSorry, I missed that, could you say that again?
CallerHello.
AgentHello, yes, can you hear me?
CallerA. Yabaru
AgentAh, yes, Reddy. I was just saying I'm Siddharth from Propsense. You had left your number on our website enquiry today. Wanted to check if you're still looking for a place?
CallerYou know Telugu?
AgentThoda thoda, yes. Are you looking for a place, Reddy?
Callerयह बैंगलोर है ना यह?
AgentYes, Bangalore only. Where are you looking for a place in Bangalore?
Callera Bannerghatta Road
AgentAh, Bannerghatta. Nice area. And what are you looking for, like a 2 BHK, 3 BHK?
Callerयह विला विला का विला का वाली
AgentOh, a villa. Nice. Are you planning to move in yourself or is it an investment?
CallerONU ONU 유수 ONU 수 헬로. 헬로. 헬로. 들립니까? 헬로.
AgentYes, yes, I can hear you. Own use, right? So, when are you planning to buy? Within a couple of months, or like, later?
CallerI'm ready to move. Hello. Hello.
2RamanaNew → Connected59sthinGatekeeper: the enquiry was his son's, declined to share the number (Kannada). Connected is true; the prospect was not reached
Transcript
AgentHello, am I speaking with Ramana?
CallerVamos lá?
AgentJi, main Siddharth bol raha hoon, Godrej Properties ki taraf se. Kya abhi aapse baat karne ka ye sahi samay hai?
CallerAnna Kannada Kannada language anna.
AgentOh, sorry Sir. Nimge Kannada baratta? Godrej Properties kadinda Siddharth matadtidini. Iga matadoke correct time aa?
Callerहां, करेक्ट टाइम।
AgentMatte, neevu Godrej Parkshire bagge enquired madidralla, Facebook ad alli... adara bagge matadoke. Eega matte enadru project huduktidira, athva already khareedi madidira?
Callerನಮ್ಮ ಹುಡುಗನಿಗೆ ನಮ್ಮ ಹುಡುಗನಿಗೆ ಮಗನಿಗೆ ಗೊತ್ತು ನಮಗೆ ಗೊತ್ತಿಲ್ಲ.
AgentAh okay, okay, nimma maganige gottu, nimge gottilla. Sari, ಹಾಗಿದ್ರೆ, nimma magana number share madteera? Naanu avarige directly call madi, innu details kodteeni.
Callerpehle lafar aur band mein pa ko number ko nahi lag raha unka aur band mein phone karta hun main aapko phone karega to
AgentSorry Sir, nimma voice cut aytu, swalpa matte heltira?
3vikasbsangolli767RNR - After Connected → Connected · inbound10snot supportedInbound, 10s, "Hello. Hello." and nothing else. Auto-note: 'had a short conversation'
Transcript
CallerHello. Hello.
4🙃__ˢⁱᵈᵈᵘ__⁰⁴...New → Connected101ssupportedStill searching, 3 BHK, under construction (Kannada)
Transcript
AgentHello — this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
AgentSorry, I missed that — could you say that again?
CallerA ver.
AgentAcha, koi baat nahi. Main Siddharth bol raha hoon Godrej Properties ki taraf se. Abhi baat karne ka sahi samay hai Sir?
CallerKannada baat karo.
AgentAcha, sorry Sir. Kannada dalli matadona. Eega matadsoke correct time aa Sir?
CallerAdhe sir, Kannada dalli matadide.
AgentHa, correct Sir. Nimge, Godrej Regent Park bagge enquiry madiddri, alwa? Kada Agrahara, Sarjapur Road East Bangalore du project? Adara bagge swalpa details bekaithu. Nimdu already purchase agideya, or innu hudktha iddira?
CallerNaa huduktha idhene sir.
AgentGot it, Sir. Mattu nimge ade area dalli beka, or bere options ready iddira nodoke? Nimdu budget enu Sir, roughly?
Callerguajolote
AgentGot it, Sir. Mattu nimdu configuration enu? 2 BHK na or 3 BHK?
CallerYes sir.
AgentAcha, 3 BHK. Nimge ready to move beka or under construction naditdha?
Callerunder condition
AgentGot it, Sir. Mattu nimdu timeline enu, roughly est dinadalli plan madiddira move madoke?
Callerहां सर, मान गया।
AgentAcha, perfect. Hange, nimge move madoke loan beka or self fund madthira?
Callerぶら ご ぶ りゅう あ 、 たる にゃん にゃん 、 ごんじ ら まんご 、 フォロー し て ん さ 。 な 、 何 も 聞い て ない 。
AgentSorry, I missed that — could you say that again?
5AshaRNR - Before First Touch → Connected · inbound60snot supportedInbound: "It was a mistake, I was searching for a job in Kozhikode". Should be Not Qualified; the AI called her again at 18:13 and she asked not to be called
Transcript
AgentHello, Propsense — hi, is this Asha?
CallerYSI
AgentGood to hear from you —
CallerHello.
AgentRight — you'd
CallerIs my voice audible to you?
AgentYes yes, I can hear you clearly, Asha. You were looking at a home at Godrej Regent Park, right? Still key?
CallerNo, actually it was a mistake. I was searching for a job in Kozhikode. By mistake I You need to accept that.
AgentAh, understandable. What kind of job are you looking for?
Callerfora do ar por um mês
AgentOh, I see. We mainly deal with property listings, you know? But all the best with your search! Bye.
6surajrajputsuraj092New → Connected40sthinLive, laughed at the opener, answered both questions, but audio unintelligible to STT and Scribe. Nothing captured
Transcript
AgentHi surajrajputsuraj, Siddharth here from Propsense. You had left your number on our website enquiry, so I was just calling to understand if you were still looking for a place?
Caller¿Qué es ella?
AgentAh, okay. Were you looking for something in a specific area, or just exploring generally?
CallerSani Khan
AgentGot it. Are you looking for a 2 BHK or a 3 BHK kind of space?
CallerIt has a particle. Hello. Hello.
AgentYes, hello! Standard apartment? Sorry, I missed that. Could you say that again?
7WhatsApp LeadRNR - After Connected → Connected · inbound194snot supportedInbound, 194s: caller is a child ("naanu innu ondane class magu"), and "wrong number bro" ×2 on the follow-on call. Junk, not Connected
Transcript
AgentHello, Propsense — hi, is this WhatsApp?
CallerHello.
Agenthi, is this WhatsApp? Good to hear from you—how can I help?
Callerहां। हां। हेलो। हेलो।
AgentHello! Yes, can you hear me clearly?
CallerHello. Yaru?
Agentನಮಸ್ಕಾರ, ನಾನು ಪ್ರಾಪ್ಸೆನ್ಸ್ ನಿಂದ ಮಾತನಾಡ್ತಾ ಇದ್ದೀನಿ, ಸಿದ್ಧಾರ್ಥ್ ಅಂತ. ನೀವು ಗೋದ್ರೇಜ್
CallerHello.
Agentನಮಸ್ಕಾರ, ನಾನು ಪ್ರಾಪ್ಸೆನ್ಸ್ ಇಂದ ಮಾತಾಡ್ತಾ ಇದ್ದೀನಿ— ನಿಮ್ಮ ಡೇಟಾ ಬಂತು, ಅದಕ್ಕೆ ಕಾಲ್ ಮಾಡಿದೆ. ಹೆಲ್ಪ್
CallerHello. Ah!
Agentಹಲೋ, ನಾನು ಸಿದ್ಧಾರ್ಥ್, ಪ್ರಾಪ್ಸೆನ್ಸ್ ಅಂತ— ಹೇಳಿ.
Caller¿Ah?
Agentಹಲೋ! ನಾನು ಸಿದ್ಧಾರ್ಥ್, ಪ್ರಾಪ್ಸೆನ್ಸ್ ಅಂತ— ಕೇಳಿಸ್ತಾ ಇದ್ಯಾ?
Caller¿Está bien?
AgentYeah, hello! Sorry, was there a connection problem? Can you hear me now?
Callerयार आप एक मालू
Agentಓ, ಹೌದು! ನಾನು ಸಿದ್ಧಾರ್ಥ್. ಪ್ರಾಪ್ಸೆನ್ಸ್ ಅಂತ ನಿಮಗೇನು ಬೇಕಿತ್ತು?
CallerLin Gen bei Kita
Agentमैम, आप पहले गोदरेज पार्कशायर के बारे में पूछ रहे थे,
Caller¿Ah?
Agentमैम, आपने पहले गोदरेज पार्कशायर में घर देखने के लिए enquiry की थी?
Caller¿Ah? ¿De lenko, ah?
Agentಓಕೆ, ಕನ್ನಡದಲ್ಲೇ ಮಾತಾಡೋಣ. ಹೇಳಿ, ನಿಮಗೇನು ಬೇಕಿತ್ತು?
CallerAh.
Agentಹೇಳಿ, ಮನೆಯನ್ನ ಹುಡುಕ್ತಿದ್ದೀರಾ?
Callerयार आना न्यू। ನೀವು ಯಾರು? ಫೋನ್ ಮಾಡಿದ್ರಿ, ನೀವೇನು ಹಿಂಗ್ ಮಾತಾಡ್ತಿದ್ರಿ ಇಂಗ್ಲಿಷ್ ಅಲ್ಲಿ?
Agentನಾನು ಸಿದ್ಧಾರ್ಥ್. ಪ್ರಾಪ್ಸೆನ್ಸ್ ಅಂತ. ನೀವು ನಮ್ಮ ವೆಬ್ಸೈಟ್ನಲ್ಲಿ ಮನೆಗಳನ್ನ ನೋಡ್ತಿದ್ರಿ, ಅಲ್ವಾ? ಗೋದ್ರೇಜ್ ಪಾರ್ಕ್ಶೈರ್ ಅಂತ ಆ ಪ್ರಾಜೆಕ್ಟ್ ಬಗ್ಗೆ ಏನಾದ್ರೂ ತಿಳ್ಕೊಬೇಕಾ? ನಾನು ಸಹಾಯ ಮಾಡ್ತೀನಿ. ಹೇಳಿ, ನಿಮಗೇನು ಬೇಕು?
Callerಅಣ್ಣ ನಾನು ಇನ್ನೂ ಒಂದನೇ ಕ್ಲಾಸ್ ಮಗು ನೀನು ನಾವು ಕಂಪನಿಗೆ ಬರಲ್ಲ ಅಣ್ಣ.
Agentಅಯ್ಯೋ, ಹಾಗೇನಿಲ್ಲ. ನಾನು ಮನೆಗಳ ಬಗ್ಗೆ ಮಾಹಿತಿ ಕೊಡ್ತಿದ್ದೆ. ನೀವು ಮಗು ಅಂದ್ರೆ ನಿಮಗೆ ಇದರ ಅಗತ್ಯ ಇರಲ್ಲ. ಸರಿ, ನಾನು ಫೋನ್ ಇಡ್ತೀನಿ. ಏನಾದ್ರೂ ಬೇಕಿದ್ರೆ ಆಮೇಲೆ ಕೇಳಿ. ಬಾಯ್.
CallerNo, hello. Hello. Aló. Aló, habla tú.
Agentಓ, ಇನ್ನೇನಾದ್ರೂ ಮಾತಾಡಬೇಕಾ? ಸಾರಿ, ನನಗೆ ಅರ್ಥ ಆಗ್ತಿಲ್ಲ. ನಾನು ಫೋನ್ ಇಡ್ತೀನಿ, ಬೇಜಾರ್ ಮಾಡ್ಕೋಬೇಡಿ. ಬಾಯ್. end_call
CallerAataaduthaadu. What English say main kam mein har go?
Agentಸಾರಿ, ನಿಮಗೆ ಕನ್ನಡದಲ್ಲೇ
Caller¿Ah?
Agentಸಾರಿ, ನನಗೆ ಅರ್ಥ ಆಗ್ತಿಲ್ಲ. ನಾನು ಫೋನ್ ಇಡ್ತೀನಿ,
CallerThank each other.
Agentಸಾರಿ, ನನಗೆ ಅರ್ಥ ಆಗ್ತಿಲ್ಲ.
Callerreg number wrong number Hello. Behen ke chod.
Agentಹೌದಾ, ರಾಂಗ್ ನಂಬರ್ ಆ? ಸರಿ, ನಾನು ಫೋನ್ ಇಡ್ತೀನಿ. ಬಾಯ್. end_call
Callerलोर्ड नंबर है यार ले तूने।
Agentಹೌದು, ನಾನು ಸಿದ್ಧಾರ್ಥ್. ಅನ್ಯಾಯವಾಗಿ ಫೋನ್ ಮಾಡ್ಬಿಟ್ಟೆ. ಸಾರಿ, ಇಡ್ತೀನಿ. ಬಾಯ್.
Callerए का साक नंगे? Hello. Hello. Amma, she bank it.
8Archana RaiRNR - After Connected → Connected · inbound10snot supportedInbound, 10s, one garbled line
Transcript
Callerइस मीटिंग के लिए। हेलो।
9harshitrpatil2021RNR - After Connected → Connected · inbound83snot supportedInbound: "We saw the advertisement, looking for a job" (Kannada). Not Qualified, not Connected
Transcript
Agent[warmly] Hello, Propsense
CallerHello. Haan, sir. Yes, sir.
AgentHi, harshitrpatil2021? Aap kaise hain? Main Propsense se baat kar raha hoon. Kaise help kar sakta hoon?
Callerड्राइवर से कन्नड़ लैंग्वेज
Agent[warmly] Ha, definitely! Kannada mathadalla — heli, nimge en help beku?
Callerಏನು ಇಲ್ಲ ಸರ್, ನಾವು ಅಡ್ವರ್ಟೈಸ್ಮೆಂಟ್ ನೋಡಿದೆ, ಜಾಬ್ ಬಗ್ಗೆ ನೋಡಿದೀವಿ ಸರ್.
AgentOh, okay. Nimge Godrej Parkshire property bagge enadru detail beka? Adike call madidra?
Callerlâng
AgentHello? Jobs bagge mathadtidira? Adhu... navu actually real estate company, bro.
Callerreal estate company
AgentHaudu, real estate. Nimge Godrej Parkshire project bagge enadaru mahiti beka? Nimma mane hudukatake
CallerOkay.
Agentnimge Godrej Parkshire bagge
Callerअरे ना जाओ बनके एनकरेज ना हे तर अडव्हान्स क्रॅक केलेले तर, फिल्म मे रहे नही ना।
AgentAchha, job bagge. Okay. Sorry, misunderstanding agittu. No problem. Have a great day! Bye.
CallerSir, heli.
AgentOh okay, misunderstanding agittu — idhu actually real estate company.
CallerHello. Ah! Okay, okay, sir. Thank you.
AgentNo worries. Have a great day! Bye.
CallerYeah, okay sir. Okay, bye.
AgentAlva. Okay, bye!
10VINNUU____🫵🏻🥹💋RNR - After Connected → Connected105ssupportedEnquiry confirmed; needs a Kannada speaker
Transcript
AgentHello — am I speaking with VINNUU____🫵🏻🥹💋?
CallerHello.
AgentYeah, hello? Can you hear me?
CallerOh. Hein ? Allô. Allô.
AgentNamashkar, VINNUU____🫵🏻🥹💋 ji se baat ho rahi hai? Lagta hai aawaaz nahi aa rahi. Kya aap mujhe sun paa rahe hain?
Callerमुझे हिंदी नहीं आता।
AgentAh, my mistake. Am I speaking with VINNUU____🫵🏻🥹💋?
Callerहां।
AgentGreat — this is Siddharth, calling on behalf of Godrej Properties. Is this a good time to talk?
AgentVINNUU____🫵🏻🥹💋, hello? Are you still there?
CallerHello, English se Hindi nahi aata mujhe.
AgentAchha, koi baat nahi. Kya aap mujhe sun paa rahe hain, VINNUU____🫵🏻🥹💋 ji?
Callerहां।
AgentAchha, toh aapne Godrej Parkshire ke liye enquiry ki thi, Soukya Road Extenstion ke paas, East Bengaluru mein, hai na?
CallerKannad Kannad mein bol.
AgentAh, sorry sir, nange Kannada barolla. Nimge Hindi baralva? Matte english alli matadla?
CallerEnglish baralari.
AgentAchha, toh Hindi mein hi baat karte hain? Abhi theek se sun paa range?
Callerमुझे हिंदी नहीं आता।
AgentAchha, toh kya aap English mein baat karna chahenge? Ya main kisi aur ko boloon call karne ke liye Kannada mein?
CallerKannad Kannada mein bol.
AgentGot it. Nanu Kannada mathadowaranna nimge call madoq heltini. Thank you. Goodbye!
11Sanket PatilRNR - After Details Sent → Details Sent · inbound10snot supportedInbound, 10s, "Hello" ×2. Status flipped RNR → Details Sent on nothing
Transcript
AgentHello, Propsense here— hi, is this Sanket?
CallerHello.
Agenthi, is this
CallerHello.
12Hazi FarmanRNR - After Connected → Connected86ssupportedWants WhatsApp details, will plan a site visit. A human moved him back to RNR - After Connected on 26 Aug
Transcript
AgentNamashkar, Hazi ji se baat ho rahi hai?
Callerना ना।
AgentAah, sorry... kya is number par Hazi Farman ji milenge?
Callerकिधर?
AgentHaan ji, main Siddharth bol raha hoon, Godrej Properties ki taraf se. Us din aap train mein the, toh kya abhi baat ho sakti hai, sir?
Callerजी जी।
AgentToh, aapne Godrej Parkshire ke liye enquiry kiya tha, right?
Callerजी।
AgentAchha, toh abhi aap kuch dekh rahe hain, ya already final ho gaya?
Callerमैं यह बोल रहा हूं, आपकी प्रॉपर्टी की कौन सी साइड है बैंगलोर में?
AgentSir, yeh Soukya Road Extension, East Bengaluru mein hai. Aapko details WhatsApp karte hain?
Callerकर दो।
AgentTheek hai, details main WhatsApp kar deta hoon, aur kya iss weekend par aap site visit ka plan kar sakte hain? Wahan par sab kuch samajh mein aa jaayega.
Callerहां-हां, मैं कर लूंगा। रिचार्ज कर लूंगा। शाम को मैं आपको कॉल करूंगी।
AgentSorry, aawaz cut rahi hai... kya aap dobara bolenge?
Callerमैं यूं मैं यूं कह रहा हूं कि आप प्लान अपना वह कर दो मेरे पर WhatsApp। और मैं प्लान करके आपसे संपर्क कर लूंगा।
AgentAchha, perfect, toh main WhatsApp details bhej deta hoon. Phir jab aap plan kar lenge, toh batayiyega. Thanks, talk soon!Aah, samajh gaya. Aap keh rahe hain ki main aapko details WhatsApp kar doon aur aap plan karke batayenge, right? Theek hai main details bhejta hoon. Shukriya, bye!
13Ramesh NRNR - Before First Touch → Connected · inbound46sthinInbound, 46s: "kaun baat kar rahe hain?", "kaun sa gaon?"; never confirmed the enquiry
Transcript
CallerHello. Hello.
Agent[warmly] Hello, Propsense — hi, is this Ramesh?
CallerHello. Hello.
Agentis this Ramesh?
CallerHello. Hi, sir.
AgentGood to hear from you — how can I help?
CallerKaun baat kar rahe hain?
Agentमैं सिद्धार्थ बात कर रहा हूँ Propsense से। आपने Godrej Parkshire के बारे में पूछा था ना? उसी के बारे में बात करनी है?
CallerYo.
Agentहाँ, तो उसी के बारे में कुछ जानकारी चाहिए थी?
Caller¿Cómo?
Agentसिद्धार्थ सिद्धार्थ बात कर रहा हूँ Propsense से। प्रॉपर्टी के बारे में बात करना है?
Callerकौन सा गांव?
Agentअरे, सिद्धार्थ
CallerKya hua?
Agentकुछ नहीं, कुछ नहीं। मैं सिद्धार्थ, Propsense से बोल रहा हूँ। प्रॉपर्टी के बारे में पूछ रहे थे — तो, अभी बात कर सकते हैं?

Top issues to fix

From the 42 actions above. Ordered by how much they cost on the day.
  1. Inbound calls are auto-marked Connected, whatever was said7 inbound status moves, 6 not supported: two job-seekers who clicked the ad (Asha, harshitrpatil2021), a child on a wrong number (WhatsApp Lead, 194s), and three 10s hello-only calls (vikasbsangolli767, Archana Rai, Sanket Patil). Every one carries the same template note, 'Inbound call — had a short conversation'. Two of them (Asha, Johnny) were then re-dialled by the AI the same evening and asked not to be called again.DAIT-Caller inbound handler: grade the transcript; Connected only on a confirmed enquiry; job/junk → Not Qualified
  2. Handover fires without anything to hand over7 of 11 handovers to Biki (Sunil, vikash Singh, Antas Pandey, Vishal Verma, WhatsApp Lead ×2, dokkamallikarjun) arrived with no requirement, no intent, nothing to act on. Yesterday it was 4 of 6. Screener, dead answers and language failures go to reschedule, WhatsApp, or a language-matched human dial, not a generic handover.DAIT-Caller grader (GRADING.md handoff rule)
  3. Known defects re-dialled instead of fixed"Am I speaking with WhatsApp?" went out a 3rd and 4th time after two grades said fix before redial. Vishal Verma dialled a 4th day despite 'Hindi-speaking human only' since 23 Aug. Antas Pandey hit the same call screener a 4th time. The queue does not read its own do-not-AI-redial instructions.DAIT-Caller queue: honour redial-block flags; name guard in the prompt generator
  4. Hang-ups on the builder name, and two fresh leads written off too early11 of 18 Lost are ≤21s hang-ups as the company name lands (5 with zero lead words). Two are not justified: om and Dr Srinivas said "Hello" (can't hear), the agent stacked name+company+question instead of reassuring, and the call died. Both were under 1 hour old; Dr Srinivas was dialled 1 minute after the form (so were K.K Choudhary, kramesh82822, Dansh).Agent prompt: one line, then stop; on "Hello" reassure, don't re-pitch. Queue: first-touch delay still not in place
  5. Language handling is inconsistentThe agent told VINNUU "nange Kannada barolla" and handed over, but spoke Kannada with 🙃siddu and Ramana the same day. dokkamallikarjun's language was never identified (Scribe: [foreign language]) and the live STT hallucinated Spanish. Reddy needed Telugu.Bridge: detect language on the first lead turn and switch; Kannada/Telugu-capable line or human

Day at a glance

Status changes by the AI, 55 moves
FromToLeads
NewRNR - Before First Touch17
NewLost — Not Interested10
RNR - After ConnectedConnected6
ConnectedRNR - After Connected6
NewConnected4
RNR - Before First TouchLost — Not Interested4
RNR - Before First TouchConnected2
ConnectedLost — Not Interested2
NewLost — Dropped Plan1
RNR - After ConnectedLost — Not Interested1
RNR - After Details SentDetails Sent1
Details SentRNR - After Details Sent1
Dials by project
ProjectDialsLeadsAnswered
Sobha Windsor108599 · 8%
Godrej Parkshire985320 · 20%
(no project)51289 · 18%
Sobha OneWorld36181 · 3%
Godrej Regent Park332115 · 45%
Sobha Ayana951 · 11%
Birla Evara952 · 22%
Sobha Town Park840 · 0%
Sobha Neopolis420 · 0%
Handed-off leads: status now, and the follow-up the AI set
TimeLeadProjectStatus nowNext follow-up (UTC)To
10:39ReddyGodrej ParkshireConnected2026-08-27 12:30Biki
11:41dokkamallikarjunGodrej Regent ParkNot Qualified — Junk—Biki
12:01Sunil....☮️Godrej Regent ParkNot Qualified — Junk—Biki
12:14vikash SinghSobha WindsorLost — Not Interested—Biki
12:48🙃__ˢⁱᵈᵈᵘ__⁰⁴...Godrej Regent ParkConnected2026-08-28 13:30Biki
18:23Antas PandeySobha WindsorRNR - After Connected2026-08-26 05:30Biki
18:24Vishal VermaSobha WindsorRNR - After Connected2026-08-27 06:00Biki
18:34VINNUU____🫵🏻🥹💋Godrej ParkshireConnected2026-08-27 13:30Biki
19:46WhatsApp LeadGodrej ParkshireRNR - Before First Touch2026-08-27 07:30Biki
20:06WhatsApp LeadGodrej ParkshireConnected2026-08-28 13:30Biki
20:29Hazi FarmanGodrej ParkshireRNR - After Connected2026-08-29 04:30Biki
Sources: lead_notes (call_channel=ai_broker), lead_reassignments (changed_by=DAIT Caller), ai_broker_calls, bridge recordings. IST day 2026-08-25.